Every job, from dispatch to done
Give office and field teams one shared view: jobs assigned, technicians on the move, work completed, signed off and billed — without a single paper form.
Key facts
- Schedule, dispatch and track field teams in real time — jobs, mobile check-ins, digital service reports and billing connected straight to your ERP.
- Delivered and supported by Quantum Thinker Sdn Bhd as a service — no infrastructure to buy or maintain.
- Built for businesses in Malaysia, Singapore and Indonesia, with support in English, Chinese and Malay.
- Free consultation and a tailored quote — response within one business day.
Sound familiar?
The problems we solve
Dispatch by phone and chat
Jobs assigned through phone calls and chat messages — nobody knows who is where.
Paper service reports
Paper service reports come back days later, illegible or not at all.
Customers chasing updates
Customers call asking for updates the office simply doesn't have.
Invoices stuck for weeks
Invoices wait weeks because billing never sees the completed job sheet.
What you get
Field Service Management — capabilities
Job Scheduling & Dispatch
Assign jobs by technician, zone and availability on a drag-and-drop calendar everyone can see.
Technician Mobile App
Job details, customer history and navigation on the phone — check in and out with GPS and time stamps.
Digital Service Reports
Photos, checklists, parts used and notes captured on-site, filed instantly to the customer record.
Customer Sign-Off
Customers sign on the technician's screen — acceptance is documented before anyone leaves.
Helpdesk to Job Flow
Support tickets convert to field jobs automatically, keeping service and helpdesk in one loop.
Instant Billing Handover
Completed jobs flow to BOSS ERP for same-day invoicing — no more month-end billing backlog.
Outcomes you can expect
- Same-day invoicing for completed field jobs
- Live status for every job and technician
- Zero lost or illegible service reports
- Technician productivity measured by real data
Let's talk
Explore Field Service for your business
Tell us about your operations and goals. We'll respond within one business day with a recommended approach, realistic timeline and transparent pricing.
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Thank you, !
Your enquiry has been received. Our team will get back to you within 1 business day to schedule your free consultation.
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